Shipping Policy

Last Updated: June 2026

Thank you for shopping with ChuBowlify.

We are committed to delivering your kitchen essentials safely and efficiently. This Shipping Policy explains how orders are processed, shipped, and delivered, along with important information regarding tracking, delivery times, and customer responsibilities.

1. Order Processing

After your order has been successfully placed and payment has been confirmed, our fulfillment team will begin preparing your shipment.

Most orders are processed within 3 business days, including product inspection, packing, and dispatch.

Orders placed on weekends or public holidays will be processed on the next available business day.

2. Shipping Rates & Delivery Time

ChuBowlify ships to customers worldwide.

Our standard international shipping fee is USD $5.99.

After your order has been shipped, estimated delivery usually takes 10–20 business days, depending on the destination country, customs procedures, and local carrier operations.

3. Shipping Delays

Although we make every effort to deliver orders on schedule, occasional delays may occur due to circumstances beyond our control, including:

‑ Customs inspections

‑ Severe weather conditions

‑ Transportation disruptions

‑ High shipping volumes during peak seasons

We appreciate your patience should these situations arise.

4. Order Tracking

Once your package has been dispatched, you will receive a shipping confirmation email containing your tracking number.

You may use this tracking number on international tracking platforms such as 17TRACK to monitor your shipment.

Please allow approximately 24–72 hours for tracking information to become available after shipment.

5. Multiple Shipments

Orders containing multiple products may be shipped separately to improve delivery efficiency.

Products may be dispatched from different warehouses or fulfillment partners.

If your order is divided into multiple shipments, each package will have its own tracking number.

6. Order Changes & Cancellation Requests

If you need to update your shipping address, contact information, or product selection, please contact us within 12 hours after placing your order.

Please email:

support@dakryon.com

Include:

‑ Order Number

‑ Registered Email Address

‑ Details of the requested changes

Once an order enters the fulfillment process, we may no longer be able to modify or cancel it.

7. Failed Delivery Attempts

If delivery cannot be completed, the shipping carrier may leave a delivery notice or hold the package at a local collection point.

Customers are responsible for arranging redelivery or collecting the package according to the carrier's instructions.

ChuBowlify is not responsible for packages returned because of:

‑ Incorrect shipping information

‑ Unclaimed deliveries

‑ Failure to respond to carrier notifications

8. Tracking Issues

If your order appears delayed, please review your tracking information first.

If tracking has been updated within the past 7 days, your package is generally still moving through the carrier's network.

If tracking has not changed for more than 7 consecutive days, please contact our customer support team with your Order Number so we can investigate with the shipping carrier.

9. Lost or Missing Packages

Lost During Transit

If the shipping carrier officially confirms that your package has been lost while in transit, ChuBowlify will arrange a replacement order at no additional cost whenever appropriate.

Delivered Status

Once the carrier marks an order as successfully delivered to the shipping address provided during checkout, responsibility for the package transfers to the recipient.

If your package cannot be located after delivery, we recommend checking with family members, neighbors, your building management, or the local carrier before contacting us.

10. Shipping Destinations

We proudly serve customers around the world.

If shipping is unavailable to your location, we will notify you promptly and arrange an appropriate refund.

To improve delivery efficiency, orders may be shipped from different fulfillment centers or trusted manufacturing partners located in various regions.

11. Important Information

By placing an order with ChuBowlify, you acknowledge and agree to the following:

Estimated Delivery Times

All shipping timeframes are estimates only and are not guaranteed delivery dates.

Customs & Import Charges

Customers are responsible for any customs duties, import taxes, VAT, or other government fees required by the destination country.

These charges are not included in product prices or shipping fees unless otherwise stated.

Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information during checkout.

ChuBowlify cannot be held responsible for delivery issues resulting from incorrect or incomplete addresses submitted by the customer.

Contact Us

If you have any questions regarding shipping, delivery, or an existing order, please contact our customer support team.

Brand Name: ChuBowlify

Customer Support Email: support@dakryon.com

Customer Service Phone: +1 3154967537

Company: Shenzhen Yuntu Zhi Shang Technology Co., Ltd.

Business Address:

Room 1711, Yishang Creative Technology Building

No. 22 Jia'an South Road, Haibin Community, Xin'an Subdistrict

Bao'an District, Shenzhen

Guangdong Province, China

518100

Thank you for choosing ChuBowlify. We are committed to providing reliable shipping services and keeping you informed throughout every stage of your order's journey.

Terms of Purchase

Effective Date: June 2026

Welcome to ChuBowlify.

These Terms of Purchase govern all orders placed through our online store. By purchasing products from ChuBowlify, including items within our Kitchen Dining Essentials, Kitchen Cleaning Essentials, and Kitchen Tools & Utensils collections, you acknowledge that you have read, understood, and agreed to these terms, together with our Terms of Service and Privacy Policy.

Please review this document carefully before completing your purchase.

1. Customer Eligibility

By placing an order through our website, you confirm that:

‑ You are at least 18 years of age, or have reached the legal age required to enter into a binding contract in your jurisdiction.

‑ You have the legal authority to complete the transaction.

‑ Your purchase complies with all applicable laws and regulations in your country or region.

For quality assurance, legal compliance, and customer service purposes, communications with our support team may be recorded or retained where permitted by applicable law.

2. Privacy & Personal Information

Your personal information is handled in accordance with our Privacy Policy.

By placing an order, you consent to the collection, processing, and use of your information as described in our privacy practices.

We may update our Privacy Policy from time to time. Continued use of our website after any revisions indicates your acceptance of the updated policy.

3. Order Acceptance

All orders submitted through our website are subject to review and acceptance.

ChuBowlify reserves the right to decline, cancel, or limit any order for reasons including, but not limited to:

‑ Product availability

‑ Suspected fraudulent activity

‑ Payment verification issues

‑ Pricing or system errors

We may request additional information to verify your identity or payment before processing an order.

If an order cannot be fulfilled after payment has been received, a refund will be issued to the original payment method.

Product prices, specifications, availability, and promotional offers may be updated or discontinued without prior notice.

4. Product Information

We make every reasonable effort to ensure that product descriptions, photographs, colors, dimensions, and specifications are presented as accurately as possible.

However, slight differences may occur due to:

‑ Screen display settings

‑ Lighting during photography

‑ Manufacturing tolerances

‑ Material characteristics

Customers are encouraged to review all product information carefully before completing their purchase.

5. Pricing Errors

Although we regularly review our website for accuracy, pricing or technical errors may occasionally occur.

If a product is displayed with an incorrect price or incorrect information due to a system error, ChuBowlify reserves the right to cancel the affected order before shipment.

If payment has already been processed, the full purchase amount will be refunded to the original payment method.

6. Product Availability & Delivery

Inventory displayed on our website is provided for reference and does not guarantee immediate availability.

Orders are generally processed promptly; however, shipping times may vary depending on inventory levels, logistics conditions, customs processing, weather, or other circumstances beyond our control.

If an item becomes unavailable after an order is placed, we will notify you as soon as possible and provide an appropriate solution, which may include removing the unavailable item from the order and issuing a refund for that portion of the purchase.

7. International Orders

Customers placing international orders acknowledge that:

‑ Product warranty availability may vary by country.

‑ Local after‑sales services may not be available in every region.

‑ Product instructions or packaging may be provided primarily in English.

‑ Packaging or labeling may differ from local market requirements.

Customers are responsible for ensuring that purchased products comply with the import regulations of their destination country.

8. Customs Duties & Import Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other government charges imposed by the destination country.

These fees are the responsibility of the customer and are not included in the product price or shipping charges unless otherwise stated.

9. Governing Law

These Terms of Purchase and any transactions completed through the ChuBowlify website shall be governed by and interpreted in accordance with the applicable laws governing our business operations, except where mandatory consumer protection laws in your country or region require otherwise.

Contact Information

If you have any questions regarding these Terms of Purchase or need assistance with an order, please contact us using the information below.

Brand Name: ChuBowlify

Customer Support Email: support@dakryon.com

Customer Service Phone: +1 3154967537

Company: Shenzhen Yuntu Zhi Shang Technology Co., Ltd.

Business Address:

Room 1711, Yishang Creative Technology Building

No. 22 Jia'an South Road, Haibin Community, Xin'an Subdistrict

Bao'an District, Shenzhen

Guangdong Province, China

To help us respond more efficiently, please include your Order Number and the email address used when placing your order whenever you contact our support team.